Posted by Jen Star on July 12, 2005, at 23:22:08
In reply to Just things I want to share, posted by Deneb on July 12, 2005, at 20:25:32
hi Deneb,
I'm sorry about the mean customer! Welcome to the dark side of service...the rude customers. Wouldn't it be cool if you could give him a PBC or a block? (ha!) I hate it that some people think they can be a******s (you know what word I mean, right?) to others. I think you're doing a great job at work from how you describe it, and you don't deserve that kind of treatment.Do your Uncle or the other workers have advice on how to handle jerky customers? I'm sure they've encountered people like that before.
When he said "you people" did he mean restaurant workers, or do you think it was a racial slur about Chinese people? Could you have refused to serve him, or would that have meant bigger trouble? I hate him for you!
On other news, my dog lies around like Hammy does, exposing his, er, privates. He just lies there all blissfully and naps, completely carefree. What a life, right?
take care!
hope you get better customers tomorrow.
JenStar
poster:Jen Star
thread:526903
URL: http://www.dr-bob.org/babble/social/20050708/msgs/526969.html