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Re: role of stand-in

Posted by Dr. Bob on March 26, 2002, at 17:52:34

In reply to So... Dr. Bob, posted by Dinah on March 25, 2002, at 12:42:45

> I think it was grossly unfair of you to leave poor Mark to answer those questions himself. After all he was doing you a favor and you should have made it easy for him.

You're right, he was just thrown into it. It was only at the last minute that I ran into Internet access problems...

> Next time you go away could you explain the role of your stand-in before you go? The parameters of his power, the security issues? Give people a chance to ask questions?
>
> Or once you have determined what people are worried about, you could have a canned FAQ on the subject.

Exactly right. Below is a start. But first let me ask: how did you all think it went? And how (besides giving everyone more notice) could it have been done better? Mark, those are questions for you, too...

One specific issue: Mark felt the need to "go public" to some extent. I'm not so sure that was necessary. What do you all think?

----

Draft addition to FAQ:

If for some reason I'm not able to monitor these boards as closely as usual, I may ask a poster to stand in for me. His or her main role would be to try to maintain an atmosphere of civility -- keeping an eye on what's going on (checking the boards at least every other day) and (if necessary):

1. posting requests to be civil
2. blocking posters who continue not to be after one warning
3. deleting grossly inappropriate posts.

He or she would post under his or her usual posting name and not pretend to be me.

He or she wouldn't have access to registration information; blocking is done by posting name, not by email address.

He or she might not have the time or be familiar enough with the site to respond to technical questions. Housekeeping tasks like deleting duplicate posts might also need to wait until I'm back.

FYI, I have mixed feelings about this. My philosophy has been to take the responsibility (and the heat) for administrative issues myself. But I think this might be better overall for the community. Let's see how it goes.

----

How's that?

Bob


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