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Dr. Bob is Robert Hsiung, MD,
bob@dr-bob.orgShown: posts 1 to 6 of 6. This is the beginning of the thread.
Posted by Deneb on August 27, 2009, at 16:54:40
I made a mistake and now I feel awful about it. A woman wanted the daily special (chicken and shrimp) with noodles and I made a mistake and charged her the daily special price (chicken and shrimp with rice) when it wasn't supposed to be the special at all because the special is with the rice and the noodles are a dollar more expensive. At first I charged her for the shrimp with noodles which is a little more than the special, but then she said I made a mistake and wanted the special with the shrimp and chicken. I got anxious and messed up in my head so I took her for her word without thinking and changed her order to the special, but I had forgotten she wanted noodles and that is a higher price. So on top of giving her extra money I didn't charge her extra. I really messed up. I feel bad.
Posted by Dinah on August 27, 2009, at 17:54:59
In reply to I made a mistake as cashier, posted by Deneb on August 27, 2009, at 16:54:40
It would be a very rare cashier who never made a mistake. Are you required to make up the difference if you are short at the end of the day?
Posted by Deneb on August 27, 2009, at 18:04:25
In reply to Re: I made a mistake as cashier » Deneb, posted by Dinah on August 27, 2009, at 17:54:59
No, I'm not required to make up the difference. The difference wouldn't even match at the end of the day because I was instructed to take cash without entering in the order for things like just a bottle or can of Coke. I would have more cash in the drawer than what the computer says at the end of the day, unless I made a really big mistake.
I am just a perfectionist and it bothers me that I made a mistake.
Posted by Dinah on August 27, 2009, at 18:30:08
In reply to Re: I made a mistake as cashier » Dinah, posted by Deneb on August 27, 2009, at 18:04:25
What is the old saying? If you never made a mistake, it probably means you've never done much?
One thing I'm learning as I get older is that even I make mistakes, and that generally it is not the end of the world. And if I never make a mistake, or fail, I'd never have a chance to figure that out. I tell my son to see mistakes and failures as not only an opportunity to learn to do something better, but also as a chance to learn to deal with the inevitable mistakes and failures in life. (He does not generally appreciate my approach.)
So, you made a mistake, and it really was ok.
I rather feel like congratulating you.
But I'm guessing you wouldn't really appreciate that approach either?
:)
Posted by Phillipa on August 27, 2009, at 21:32:10
In reply to Re: I made a mistake as cashier, posted by Dinah on August 27, 2009, at 18:30:08
Deneb the world and people are not perfect that's just life. Phiilipa
Posted by Kath on August 29, 2009, at 17:23:34
In reply to I made a mistake as cashier, posted by Deneb on August 27, 2009, at 16:54:40
I would have felt badly also.
I don't think I could possibly be a cashier. I get flustered dealing with numbers, etc. - especially having to do so quickly.
I think I'd feel very 'on-the-spot' & totally stressed.
I am always impressed by anyone who can be a cashier.
Kath
PS - everyone makes mistakes. I understand you feeling badly. In those types of circumstances, I find the "tombstone method" works well for me....in this case, if it had been me, I'd imagine the following on my tombstone, once I die:
"Kath..... 1947 - **** Punched in the wrong price on a lady's food order."
Helps me put things into perspective.
hugs, Kath
This is the end of the thread.
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